Privacy Policy for Fit Health
Welcome to Fit Health. We are committed to protecting your privacy & personal information. This Privacy Policy explains how Fit Health collects, uses, discloses, and safeguards your information when you visit our website and use our services, including our Instructor-Guided Virtual Workshops, Science-Driven Nutrition Plans, and related content. By accessing our Website & using our consultation Services, you signify that you have read, understood, and agree to this privacy policy really well.
Information We Collect
We collect information that you voluntarily provide to us and certain data automatically when you interact with our Website.
Personal Information You Disclose
When you register for our Services, purchase a plan, or contact us for support, you may provide us with personally identifiable information. This may include:
Contact and Account Details: Your name, email address, phone number, and password.
Health and Wellness Information: Information you choose to share about your health goals and conditions, such as PCOD, Thyroid, Diabetes, or Weight Gain, to help us personalize your experience. This may include dietary preferences, fitness levels, and other relevant details you provide when completing assessments or communicating with our dietitians.
Payment Information: When you make a purchase, our payment processors (such as Stripe or PayPal) collect your credit/debit card details & billing address. Fit Health does not store your full payment card information on its servers.
Communications: Records of your correspondence with us, including questions, feedback, and workshop interactions.
Information Collected Automatically
When you use our Website, we automatically collect certain data or information about your device & browsing actions. This non-personal information may include:
Log and Usage Data: Your IP address, browser type & version, operating system, and home page you visit on our website.
Cookies: We use website cookies to analyze trends and track users' movements around our website. We also gather geographic information about our user base as a whole. You can control the use of cookies at the individual browser level.
How We Use Your Information
We use the information we collect for the following business purposes:
Our Services: To create & manage your account, provide you with our Science-Driven Nutrition Plans, facilitate Instructor-Guided Virtual Workshops, and offer ZeroPoint® Food Options and healthy recipes.
To Personalize Your Experience: To tailor our Services, including your Registered Dietitian Meal Plan, to your specific health goals and the information you have shared with us.
Communication: To send you service-related conversations, including confirmations, updates, security alerts, and administrative messages. With your consent, we may also send you promotional communications about new features or offers.
To Ensure Quality and Improve Our Services: We solicit your feedback and conduct analysis and research to improve the effectiveness of our Website and Services.
To Ensure Security and Prevent Fraud: To monitor & protect the security of our Website, detect & prevent fraudulent transactions, and address malicious activities.
How We Share Your Information
We value your trust and do not trade, sell, or rent your private information to third parties. We may share your information in the following limited circumstances:
Service Providers: We engage trusted third-party companies to perform functions on our behalf, such as data analysis, payment processing, and hosting services.
Registered Dietitians and Instructors: Your health information may be shared with our network of Registered Dietitians and instructors to provide you with personalized meal plans and guidance in workshops.
Legal Obligations and Safety: We may disclose your information if required to do so by law or in good faith belief that such action is required to
(a) comply with a legal obligation,
(b) protect your safety or the safety of others,
(c) protect & defend our rights or property, or
(d) investigate fraud.
Data Security
We implement a variety of technical & organizational security measures made to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and access controls.
Your Data Protection Rights
Depending on your present location, you may have the following rights regarding your personal data:
Access and Portability: The right to request copies of your personal data.
Rectification: The right to correct inaccurate data we hold about you.
Erasure ("Right to be Forgotten"): The right to request that we delete your personal data, subject to certain conditions.
Restriction of Processing: The right to request that we suspend the processing of your personal data.
Withdraw Consent: Where we depend on your consent, you have the right to withdraw it at any time.
Data Retention
We will retain your personal information only for as long as it is necessary for the purposes set out in this policy or as required to enforce our agreements. When we no longer have a legal business need to process your private information, we will either delete or anonymize it.
Children's Privacy
Our consultation services are for a general audience and are not intended for children under the age of 16. We do not collect any personal information from individuals in this age group. If you are a parent or guardian and discover that your child has inadvertently provided us with private data, we urge you to contact us immediately. Upon confirmation that we have collected such information without verified parental consent, we will act promptly to delete it from our systems.
Third-Party Links
You may encounter external links on our website that lead to sites not operated by us, such as those for scientific studies or culinary blogs. Please be aware that clicking these external links will direct you to a third party's website, which operates under its own privacy practices. We strongly advise you to review the privacy policy of any site you visit.
Changes to This Privacy Policy
We may periodically update our Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the revised policy on this page and update the "Last Updated" date at the top. For significant changes, we may also provide a more direct notice, such as an email. We encourage you to review this policy occasionally to stay informed about how we are protecting your information.
Contact Us
If you have any concerns or requests regarding this Privacy Policy, please contact us at:
Fit Health